1. Choose the accommodation from our offer that you want to book. You can search using one of the options provided on our website. When you find a suitable accommodation click on the botton "Book Now".
Then it is necessary to fill out the reservation form. To make the processing of your application possible, it is very important that you fill in all the information requested.
2. Immediately after submitting the completed reservation form, on the screen there will shown automatically generated calculation including all the items and the costs and the amount that should be paid for the reservation of accommodation.
3. Upon receipt of the reservation form, the agency will check the availability of the selected accommodation unit and will get back to you within 24 hours. You'll also get a final invoice to your e-mail address.
In invoice, all costs will be clearly stated together with the amount you should pay for the reservation confirmation, which is 20% of the total price. The payment will be made in accordance with the payment method listed on our website. The rest of the ammount is to be paid in the agency upon arrival.
4. For final confirmation, it is necessary to make the reservation payment within 24 - 72 hours upon receipt of the final invoice. Exceeding the time limit by the client may result with overbooking, for which the agency is not responsible, but will try to offer the client an accommodation of the same or similar quality. If the client does not pay the reservation in a given period, the agency will consider the booking cancelled.
5. Immediately after the payment, it is required to forward the notice on the e-mail (firstname.lastname@example.org) or fax (00385 51 847 665). After checking the payment, or authorization of your credit card, we`ll send you by e-mail all the necessary information on accommodation unit. Voucher - final confirmation of the booking will be sent to your e-mail address. Received voucher is a proof of paid and reserved accommodation.